pedini.dev/content/about.md

+++ title = "About me and my career" url = "/about/" +++

I started working as an "IT manager as a service" back in 2019 just after graduating from college, basically my entire company was a consultant for a couple clients, B2C and B2B as well, and each of us had their specific role in which they thrived.

Then, in 2021, I moved to a larger company based in Milan for just over a year, where I provided support for my colleagues and our customers working on a PBX system developed entirely in-house.

I was then called by a telco provider based in Reggio Emilia in 2022, and decided why not, I was actually gonna do it. I remained there for more than two and a half years, up until the end of 2024. There, I started with singlehandedly managing a large migration of three PBX systems that nobody wanted to do, merging two of those into the 3rd, then I moved on to customer support, then NOC administration (basically customer support for the provider itself, where my customers were my colleagues), and in the end, I carried the entire cloud department of the company until I trained a new replacment, became the specialist in 80% of what there was to do tech-wise, programmed a couple of internal tools and scripts for my fellow colleagues, and then was told my mind was "wasted" there, that I had "too much potential" and I should probably find better opportunities elsewhere, and then was harrassed by management three to four times a week asking if I was gonna leave, or when, or if I found a better job, etc. Until one day I actually did. :)

Starting from 2025, I decided to start my own business, acquire my first couple of customers, and start building my own story. We're now in 2026, I'm working on a couple of projects, I'm still learning new stuff - as one in this field should always be - and even if the work is hard, it's still fun, which I think is the most important thing.